Returns & Exchanges

We want you to be happy with your Bird Dog of the Day gear. If something isn't quite right, eligible items may be returned or exchanged within 30 days of delivery.

Return & Exchange Eligibility

To be eligible for a return or exchange, items must be:

• Unworn and unused
• In their original condition
• Returned with original packaging and tags, when applicable

Final Sale items cannot be returned or exchanged. Personalized products and products made to a customer's individual specifications are also non-refundable.

We reserve the right to decline a return or exchange if an item is worn, used, damaged, altered, or otherwise not returned in its original condition.

Bulk returns, unusually large returns, or multiple returns from the same customer may be subject to a restocking fee.

Returns

Customers are responsible for return shipping costs on standard returns. Original shipping charges are non-refundable.

Once we receive and inspect your return, we'll notify you by email. Approved refunds will be issued to your original method of payment for the purchase price of the returned item(s).

Please allow 7–15 business days for your bank or credit card company to process and post the refund after it has been issued.

Exchanges

Need a different size, color, or item? Eligible items may be exchanged within 30 days of delivery.

Customers are responsible for shipping the original item back to us. We'll cover standard shipping on the replacement item within the U.S.

If the replacement item has a different price, any difference in price will be charged or refunded as applicable.

Damaged, Defective or Incorrect Items

Please inspect your order when it arrives. If you received an item that is damaged, defective, or incorrect, please contact us at birddogoftheday@gmail.com.

We'll make it right and, when a return is necessary, provide a prepaid return shipping label at no cost to you.

Sale & Final Sale Items

Items purchased on sale may be returned or exchanged based on the price actually paid, provided they otherwise meet the requirements of this policy.

Items specifically marked Final Sale cannot be returned or exchanged.

Return Address

Please send approved returns and exchanges to:

Bird Dog of the Day LLC
Attn: Returns/Exchanges
1380 Greg Street, Ste. 230
Sparks, NV 89431

We strongly recommend using a trackable shipping method when returning an item. Bird Dog of the Day is not responsible for return packages lost in transit.

Late or Missing Refunds

If you haven't received an expected refund, please first check with your bank or credit card company, as processing times can vary.

If you've done so and still haven't received your refund, please contact us through our Contact Us page or at birddogoftheday at gmail.com.